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WNS Global Services

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WNS Global Services
Company typePublic
NYSE: WNS
IndustryBusiness process management, outsourcing, IT consulting
Founded1996
Headquarters
New York, London and Mumbai[1]
Area served
Worldwide
Key people
Timothy Main[2]
(Chairman)
Keshav R Murugesh[2]
(Group CEO)
RevenueIncrease US $1323.4 million (FY24)[3]
Number of employees
62,951 (September 30, 2024)[3]
Websitehttps://www.wns.com

WNS (Holdings) Limited (NYSE: WNS) is a global digital-led business transformation and services company. The company is headquartered in New York, London and Mumbai.[4][5][6]

The company employs over 62,000 individuals and serves more than 600 clients across 13 countries through 66 delivery centers. WNS is publicly traded on the New York Stock Exchange under the ticker symbol WNS.[7]

History

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WNS Global Services was established in 1996 as a carve-out of British Airways captive process and back-office activities. In 2002, Warburg Pincus acquired a majority stake, enabling WNS to become an independent entity.[8] The company expanded into other industries in 2003, and by 2004, new delivery centers were opened in Sri Lanka and India.[9][10]

In 2005, WNS acquired Trinity Partners, bolstering its finance and accounting services.[11] The company went public in 2006, listing on the New York Stock Exchange (NYSE). WNS grew through strategic acquisitions, including Marketics (2007),[12] Aviva Global Services (2008), and Denali Sourcing Services (2017), helping expand its capabilities in analytics, healthcare, and procurement.[13][14]

The acquisitions of Vuram (2022), The Smart Cube, and OptiBuy (2023) further strengthened WNS’s capabilities in automation, procurement, and digital analytics.[15][16] Till 2024, WNS operates with over 60,000 employees globally, delivering services across industries such as travel, healthcare, banking & financial services, and logistics.[17][18]

Global Presence

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WNS’ footprint extends to 64 delivery centers located in North America, Latin America, Africa, Asia-Pacific, Europe and Middle East. Its global presence extends through the United States, the United Kingdom, Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, and Turkey.[19]

Acquisition & partnership

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Year Company Name Description Sources
2023 Smart Cube & OptiBuy The Smart Cube, a platform-driven research and analytics leader focusing on procurement and the supply chain, and OptiBuy, a procurement consultancy and implementation solutions provider. [20]
2022 Vuram Vuram is the global hype automation company, with a specialization in low-code enterprise automation. [21]
2017 HealthHelp HealthHelp is a US-healthcare company and partners with health plans to manage appropriate care in a complex, ever-changing environment. [22]
2017 Denali Sourcing Services Denali Sourcing Services (Denali), is a provider of strategic procurement BPM solutions. [23]
2016 Value Edge Research Services Value Edge Research Services is a provider of commercial research and analytics services in the pharma and biopharma industry. [24]
2012 Fusion Fusion is a South Africa-based provider of outsourcing services now known as WNS Global Services SA (Pty) Ltd. [25]
2008 Aviva BPO Aviva BPO is the UK-based insurance giant's captive BPO in India and Sri Lanka. [26]
2008 BizAps BizAps is a provider of Systems Applications and Products, or SAP, solutions to optimize the enterprise resource planning functionality for finance and accounting processes [27]
2007 Marketics Marketics is a provider of offshore analytics services. [28]
2006 Trinity Trinity Partners Inc. is a provider of BPM services to financial institutions, focusing on mortgage banking. [29]
2002 Town & Country Assistance Town & Country Assistance Limited (now called WNS Assistance) is a UK-based automobile claims handling company. [30]

Awards and recognitions

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References

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  1. ^ "Contacts, locations". WNS. Archived from the original on 15 October 2018. Retrieved 15 January 2013.
  2. ^ a b "Board of Directors". WNS. Retrieved 9 July 2023.
  3. ^ a b "WNS Announces Fiscal 2024 Fourth Quarter and Full Year Earnings, Provides Guidance for Fiscal 2025". wnsnorthamerica.gcs-web.com.
  4. ^ "Is Weakness In WNS (Holdings) Limited (NYSE:WNS) Stock A Sign That The Market Could be Wrong Given Its Strong Financial Prospects?". simplywall.st. 9 October 2024.
  5. ^ "Top 15 BPO Companies In India". Business Outreach. 9 July 2024.
  6. ^ "__symbol__ Stock Quote Price and Forecast". CNN.
  7. ^ "WNS opens new global delivery centre in Hyderabad with 1,399 employees". The Times of India. 14 March 2024.
  8. ^ "WNS | Case Studies | Warburg Pincus". warburgpincus.
  9. ^ "WNS Sri Lanka marks 20 years in existence". Print Edition - The Sunday Times, Sri Lanka.
  10. ^ Warburg Pincus acquires WNS Stake Archived 27 September 2020 at the Wayback Machine Private Equity International 28 May 2002
  11. ^ "WNS Global buys US BPO firm; to hire 2,500 more". Rediff.
  12. ^ "WNS to buy Marketics for $65 m". The Economic Times. 10 March 2007.
  13. ^ "India's WNS buys Aviva's BPO unit for $228 mln". Reuters.
  14. ^ "BPO firm WNS acquires US-based Denali Services for $40 million". Mint.
  15. ^ "WNS acquires Vuram for $165 million". The Hindu. 1 July 2022.
  16. ^ "WNS acquires two European companies for USD 156 million". Moneycontrol.
  17. ^ "WNS Acquires The Smart Cube, for $125M". FinSMEs. 6 January 2023.
  18. ^ "WNS buys two services firms for over $150m". IT Europa. 20 December 2022.
  19. ^ "WNS opens 60,000 sq ft delivery centre in Hyderabad". The Economic Times. 14 March 2024.
  20. ^ "WNS acquires 2 firms for $156.9 million". The Hindu. 16 December 2022.
  21. ^ "WNS acquires Vuram for $165 million". The Hindu. 1 July 2022.
  22. ^ Mendonca, Jochelle (15 March 2017). "WNS buys HealthHelp for about $95 million". The Economic Times.
  23. ^ "WNS acquires US-based Denali for $40mn". Moneycontrol.
  24. ^ Mendonca, Jochelle (11 March 2016). "WNS buys Value Edge Research for about $17.5 million". The Economic Times.
  25. ^ "WNS Acquires Fusion Outsourcing in South Africa". The Economic Times. 21 June 2012.
  26. ^ Kurian, PP Thimmaya & Boby (10 July 2008). "WNS acquires Aviva BPO for $230 mn". The Economic Times.
  27. ^ "BPO firm WNS buys BizAps". Business Standard.
  28. ^ "WNS to buy Marketics for $65 m". The Economic Times. 10 March 2007.
  29. ^ "WNS Global buys BPO firm Trinity". The Times of India. 10 November 2005.
  30. ^ "Town & Country Assistance sold". Fleetnews.co.uk.
  31. ^ "America's Most Reliable Companies 2025". Newsweek. 24 October 2024.
  32. ^ "BEST Award Winners". Td.org.
  33. ^ "The Hackett Group Announces 2024 Digital Award Winners". The Hackett Group. 24 September 2024.
  34. ^ "2024 International Brilliance Awards – Winners Announced! | BOC UK". Boc-UK.com. 24 January 2024.
  35. ^ "6 Experts, 35 Companies, and 79 Products Awarded for Excellence in Artificial Intelligence | News | Business Intelligence Group". Bintelligence.com.
  36. ^ "2024 DataIQ Awards - Best Data Story or Data Visualisation: Howden Group and WNS Global Services". DataIQ. 24 September 2024.
  37. ^ "World's Best Companies of 2023". Time.
  38. ^ "GSA UK - UK Awards 2023". gsa-uk.com.
  39. ^ PEACHMAN", "RACHEL RABKIN. "Forbes World's Best Employers 2024 - Best Companies To Work For Worldwide". Forbes.
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