Commend International
 | This article contains content that is written like an advertisement. (October 2024) |
 | A major contributor to this article appears to have a close connection with its subject. (October 2024) |
 | |
 Commend's R&D and production offices in Salzburg, Austria | |
| Company type | Public |
|---|---|
| Industry | Intercom: security solutions |
| Founded | 1971 |
| Headquarters | R&D and Production offices in Salzburg, Austria |
Area served | Worldwide |
| Products | Intercom and security hardware & software |
Number of employees | Salzburg: 250, worldwide: 600 |
| Parent | TKH Group N. V. |
| Divisions |
|
| Subsidiaries | 23 sales offices worldwide |
| Website | commend |
Commend International is an Austrian-based technology provider that specialises in intercom audio/video security systems.[1]
Company history
[edit]Commend was established in 1971 as a family business providing intercoms for third-party systems. The company soon began to develop its own intercom products based on their credo of making complex technology simple and straightforward to use. Their focus was primarily on audio quality, backward compatibility (product longevity) and interoperability with other systems (e.g., video management systems, physical security management and access control solutions, etc.). A special area of research and inventions is background noise suppression.[2]
Cloud markets
[edit]Commend products have gone on to embrace progressive intercom technologies, from analogue to digital and on to today's SIP systems and Cloud-based audio/video connectivity. Results of this approach are, e.g., a software-based/virtualised intercom server ("VirtuoSIS") and the build-up of a comprehensive Cloud-native solution platform ("Symphony") (see "Innovations" below). In parallel with this development, Commend stepped up its efforts towards cybersecurity, which they have been promoting as a hallmark feature of their brand.[3]
Products
[edit]- In the early 2000s, Commend introduced OpenDuplex® as a further development of full duplex speech transmission technology; this makes for a more natural user experience.[4]
- In 2012 Commend ventured into virtual server technology with what was billed as the world's first "100% software-based Intercom server", marketed under the name "VirtuoSIS".[5]
- Since 2019, Commend has been spearheading Cloud-native "Intercom as a service" solutions via its "Symphony" platform.[6]
- In 2023 Commend launched an AI-driven voice assistant solution for call centres under the name "Ivy".[7] It won a New Products & Solutions Award ("Communications & Networking" category) from the Security Industry Association (SIA)[8] upon its launch at the ISC West 2023 security technology trade show.[9][10][11]
Projects
[edit]- City of Nice (Southern France): large-scale city-wide network of "yellow button" emergency call points; they proved helpful during the 2020 terrorist attack on the city[12]
- "London Underground": large-scale network of help point terminals at stations[13]
- Indian Smart Cities: emergency call systems for the country's "Smart Cities Mission" initiative[14][15] (136 emergency call boxes at strategic junctions PAN City)
- Ospedale Galeazzi Sant'Ambrogio (Gruppo San Donato): extensive communication network for a major hospital/medical & health care centre near Milan, Italy[16][17][18]
Sponsorships
[edit]For many years, Commend has been actively involved in charity sports events, most notably the annual Charity Challenge and the Salzburg Business Run. The Charity Challenge was initiated by Commend and keeps earning upwards of 40,000 euros in sponsorship money, traditionally for children in need.[19]
Every year they have a different featured artist providing a collection of works for their Commend Art Calendar (e.g. featuring Konrad Winter in 2020[20]).These calendars are printed in limited editions for friends and customers.
References
[edit]- ^ "Solutions". Commend International. 2023-07-19. Retrieved 2024-01-04.
- ^ "Weltmeister beim Verstehen". Salzburger Nachrichten. Retrieved 28 Jun 2024.
- ^ "Cyber-security". Commend International.
- ^ "Tenth anniversary for natural Intercom conversation with OpenDuplex® by Commend". www.parking.net. 2013-09-09. Retrieved 2024-01-09.
- ^ "Commend UK to showcase the first virtual intercom server at IFSEC 2012". www.sourcesecurity.com. Retrieved 2024-01-09.
- ^ "Symphony cloud-based intercom platform from Commend Inc". Security Info Watch. 2020-03-09. Retrieved 2024-01-09.
- ^ "Ivy Virtual Assistant for Intercoms". Security Info Watch. 2023-08-04. Retrieved 2024-01-09.
- ^ Klein, Kara (2023-03-29). "Security Industry Association Announces Winners of the 2023 SIA New Products & Solutions Awards". Security Industry Association. Retrieved 2024-01-09.
- ^ "Hey Ivy! World's First 'Conversational AI' Intercom Voice Assistant From Commend Speaks As Humans Would – And Wins Award at Most Important US Security Trade Fair ISC West in Las Vegas". Easy Engineering Magazine International. 2023-05-03. Retrieved 2024-01-09.
- ^ "Wenn KI Notrufe besser verständlich macht: Salzburger Firma gewinnt Preis in Las Vegas". Salzburger Nachrichten. Retrieved 11 April 2024.
- ^ "Künstliche Intelligenz: Salzburgs Version von ChatGPT gewann Auszeichnung in Las Vegas". Salzburger Nachrichten (in German). Retrieved 22 Jun 2024.
- ^ "La borne d'appel d'urgence... Quel est cet outil qui a permis d'appréhender rapidement le terroriste de Nice?". Nice-Matin (in French). 2020-10-30. Retrieved 2024-01-09.
- ^ "Secrets of the London Underground: Series 4 - Stockwell".
- ^ "Salzburger Firma Commend macht Indiens Städte smart". Salzburger Nachrichten. Retrieved 2 July 2024.
- ^ "Indian Smart Cities". ICCC.
- ^ "Commend per la comunicazione interna del IRCCS Ospedale Galeazzi Sant'Ambrogio". ImpresaCity.
- ^ "Soluzioni Commend per la sicurezza e la comunicazione all'IRCCS Ospedale Galeazzi Sant'Ambrogio". Tecno Medicina.
- ^ "IRCCS Ospedale Galeazzi Sant'Ambrogio". Sanità Digitale.
- ^ "Charity Challenge Erfolgsgeschichte". Salzburger Business / Charity Challenge. Retrieved 3 July 2024.
- ^ "Commend Art 2020". Commend International. Retrieved 4 July 2024.