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Draft:2024 Facebook outage

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  • Comment: Most of the sourcing is not from reliable sources. The lack of sustained coverage suggests that this was an incident which is worth recording on the History of Facebook article, but not its own article. Pbritti (talk) 15:56, 21 March 2024 (UTC)
  • Comment: Note that this was previously deleted and redirected due to this. TLAtlak 12:40, 21 March 2024 (UTC)

On March 5, 2024. Facebook, with other applications like Instagram, Threads and Messenger suddenly stopped working around the World.[1] It started at 15:00 UTC and was reported to Meta Platforms of Facebook at 15:30 UTC. The outage happened over 2 hours until Meta fixed. This is not the only outage that Facebook has faced, in 2021, Facebook with 5 other applications Messenger, Instagram, WhatsApp, Mapillary and Oculus went outage for 7 hours.[2][3][4]

Main situation

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The outage started around at 15:00 UTC and was reported to Meta Platforms of Facebook. There was 500,000 reports during the outage, about 76% of the problems reported by Facebook users related to trouble logging in.[4]

The outage happened on Super Tuesday, when 15 states and 1 territory were organizing votes in the United States. The White House authorities were monitoring the issue for the security.[5]

Response

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Spokesman Andy Stone said during the outage: "Earlier today, a technical issue caused people to have difficulty accessing some of our services.[6] We resolved the issue as quickly as possible for everyone who was impacted, and we apologize for any inconvenience."[7]

An article posted on the internal group for Meta engineers further explains the problem:

"Accordingly, the error occurred during maintenance and verification of configuration values ​​in Meta's system, conducted by an automated tool. The purpose of this automated tool is to check for invalid configuration values ​​in the system cache and replace them with updated values ​​from the persistent store."[8][9]

Andy Stone X logo, a stylized letter X
@andymstone

Earlier today, a technical issue caused people to have difficulty accessing some of our services. We resolved the issue as quickly as possible for everyone who was impacted, and we apologize for any inconvenience.

March 5, 2024[10]

Aftermath

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Meta

After the outage, Meta lost over $3 billion, separately from Mark Zuckerberg, the owner of Facebook, lost over $100 million. This is one of the biggest losing of Meta Platforms.[11]

Reactions

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Elon Musk, the owner of Twitter (X) since 2022, mocked the outage by posting a post on X: "If you’re reading this post, it’s because our servers are working".[12][13]

Elon Musk X logo, a stylized letter X
@elonmusk

If you’re reading this post, it’s because our servers are working

March 5, 2024[14]

After the first outage post published, Musk continued to post an image meme from Penguins of Madagascar movie:

See also

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References

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  1. ^ "Người dùng Facebook khắp thế giới bị "văng" khỏi tài khoản hàng loạt". VOV.VN (in Vietnamese). 2024-03-05. Retrieved 2024-03-21.
  2. ^ Singh, Jaspreet; Soni, Aditya (5 March 2024). "Meta's Facebook, Instagram back up after global outage". Reuters. Retrieved 14 June 2024.
  3. ^ Hern, Alex (5 March 2024). "Facebook and Instagram: Meta services hit by widespread outages". The Guardian. ISSN 0261-3077. Retrieved 14 June 2024.
  4. ^ a b Capoot, Ashley (2024-03-05). "Facebook, Threads and Instagram back online after outage". CNBC. Retrieved 2024-03-21.
  5. ^ Perez, Sarah (5 March 2024). "Facebook, Instagram and Threads were all down in massive Meta outage on Super Tuesday". TechCrunch. Retrieved 14 June 2024.
  6. ^ Duffy, Clare (5 March 2024). "Facebook and Instagram outage: Widespread disruption resolved | CNN Business". CNN. Retrieved 14 June 2024.
  7. ^ Nix, Naomi; Oremus, Will (5 March 2024). "Facebook and Instagram back up after outage briefly blocked log-ins". Washington Post. ISSN 0190-8286. Retrieved 14 June 2024.
  8. ^ Umeh, Juliet (6 March 2024). "Meta reacts through X as Facebook, Instagram crash". Vanguard. Retrieved 14 June 2024.
  9. ^ Trí, Dân (2024-03-07). "Hé lộ lý do khiến Facebook, Instagram bị "sập" trên toàn cầu". Báo điện tử Dân Trí (in Vietnamese). Retrieved 2024-03-21.
  10. ^ Stone, Andy (2024-03-05). "Earlier today, a technical issue caused people to have difficulty accessing some of our services. We resolved the issue as quickly as possible for everyone who was impacted, and we apologize for any inconvenience". Twitter. Retrieved 2024-03-21.
  11. ^ Livemint (2024-03-06). "Mark Zuckerberg's Meta loses $3 billion after Instagram, Facebook global outage". mint. Retrieved 2024-03-21.
  12. ^ Nolan, Beatrice (6 March 2024). "Elon Musk gloats after Meta resorted to announcing an Instagram and Facebook outage on X". Business Insider Africa. Retrieved 14 June 2024.
  13. ^ Opejobi, Seun (5 March 2024). "Elon Musk mocks Meta as Facebook, Instagram experience global downtime". Daily Post Nigeria. Retrieved 14 June 2024.
  14. ^ "Elon Musk takes dig at Meta as Instagram, Facebook face global outage: 'If you're reading this…'". Mint. Retrieved June 23, 2024.