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The Palace Company
Company typePrivate
IndustryHospitality and Travel
Founded1984
FounderJosé Chapur Zahoul
HeadquartersMerida, Yucatán, Mexico
Number of locations
18 properties in 6 countries
Area served
Mexico, Caribbean, Europe, Asia
Key people
Jose Chapur Zahoul (Director and Chairman)
Gribrán Chapur[1] (VP)
Number of employees
14,000+
SubsidiariesBaglioni Hotels
WebsiteThe Palace Company Official Website

The Palace Company [2](formerly known as Palace Resorts)[3] is a privately-owned Mexican hospitality group specializing in full-service hotels and all-inclusive resorts, operating in Mexico, the Caribbean, the Maldives, and Europe. Its brands include Palace Resorts, Moon Palace, Le Blanc Hotels & Resorts*, and Baglioni Hotels & Resorts. The group’s main offices are located in Mérida and Cancún, Mexico, and Miami, Florida.[4]

History

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The Palace Company headquarters facade
Moon Palace All-Inclusive Resort, Cancún, Mexico

José Chapur Zahoul founded the hotel chain The Palace Company, previously known as Palace Resorts, in 1984 with the opening of the Cancun Beach Club in Cancun, Mexico, a 162-room property currently known as Beach Palace Cancun.[5]

1990s Expansion

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In 1990, the company opened Sun Palace Cancun Puerta al Sol, introducing its first all-inclusive plan. During this period, the company established itself under the name Palace Resorts[6] with the support of a New York-based consulting and branding firm.

In September 1996, Moon Palace Nizuc was inaugurated with 731 rooms, followed by Moon Palace Sunrise in 1998, which became the company’s largest complex by room capacity.[7]

The Moon Palace Arena Convention Center was added and inaugurated on May 6, 2014. After a period of growth and consolidation in the 2000s, the company shifted its focus to international expansion during the 2010s and 2020s.

2000s New Properties

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In 2005, the company opened three new properties: Cozumel Palace in May, Le Blanc Spa Resort Cancun in August, and Playacar Palace in December.

In 2015, the company expanded internationally with the opening of Moon Palace Jamaica, originally known as Moon Palace Jamaica Grande.[8]

A year later, in 2016, the group inaugurated Moon Palace The Grand - Cancun, adjacent to Moon Palace Cancun.

Le Blanc Spa Resort Los Cabos, the company’s second adults-only property, opened on February 1, 2018, expanding the group’s portfolio to the Pacific coast. [9]

2020s International Expansion” subsection, ensure that the sentence ends with a period.

2020s International Expansion

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In November 2022, the group announced a financial partnership with Baglioni Hotels[10], acquiring a majority share of properties in London, Rome, Venice, Milan, Florence, Sardinia, Puglia, and the Maldives.The company became the sole shareholder of the brand in October 2023.

In 2025, the group plans to open Moon Palace The Grand in Punta Cana, which will be one of the company’s larger resorts.[11]

Golf Courses

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The Moon Spa & Golf Club, located at Moon Palace Cancun, features a 27-hole golf course designed by Jack Nicklaus.[12][13] The upcoming Moon Palace The Grand - Punta Cana is planned to feature an 18-hole course designed by Greg Norman.

Locations & Facilities

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The company operates a range of hospitality services at its properties and wide range of locations.[14][15]

Their portfolio includes:

Mexico

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City Resort Notes Refs
Cancun Beach Palace Cancun Family-Friendly [16]
Cancun Sun Palace Cancun Adults-Only Resort [17]
Playa del Carmen Playacar Palace Family-Friendly [18]
Cozumel Cozumel Palace Family-Friendly [19]
Cancun Moon Palace Cancun Family-Friendly [20]
Cancun Moon Palace The Grand Cancun Family-Friendly [21]
Cancun Le Blanc Spa Resort Cancun Adults-Only Resort [22]
Los Cabos Le Blanc Spa Resort Los Cabos Adults-Only Resort [23]

Caribbean

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City Resort Notes Refs
Punta Cana Moon Palace The Grand Punta Cana Begins Fall, 2025 [24]
Ocho Rios Moon Palace Jamaica Family-Friendly [25]

Europe

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City Resort Notes Refs
Venice Baglioni Hotel Luna Family-Friendly [26]
Rome Baglioni Hotel Regina Family-Friendly [27]
Milan Casa Baglioni Family-Friendly [28]
Puglia Baglioni Masseria Muzza Seasonal Resort [29]
Sardinia Baglioni Sardinia Seasonal Resort [30]
Florence Baglioni Relais Santa Crocce Family-Friendly [31]
London Baglioni Hotel London Family-Friendly [32]

Asia

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City Resort Notes Refs
Dhaalu Atoll Baglioni Resort Maldives Family-Friendly [33]

Palace Elite

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Palace Elite is the company’s exclusive vacation club, offering members benefits and privileges across its portfolio of resorts. As of 2023, the club has over 80,000+ members in more than 100 countries.

Media Coverage

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In November 2019, a same-sex couple's wedding was canceled at Le Blanc Spa Resort Cancun due to a policy that did not allow that type of ceremony at the time.The incident led to discussions on LGBTQ+ inclusivity policies within the hospitality industry.[34]

References

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  1. ^ "WTTC Members". wwttc.org.
  2. ^ "The Palace Company Trademark Register". United States Patent and Trademark Office. Retrieved 2 October 2024.
  3. ^ "Palace Resorts US Certification Trademark". United States Patent and Trademark Office. Retrieved 2 October 2024.
  4. ^ "The Palace Company Destinations". www.thepalacecompany.com/destinations-resorts.
  5. ^ "Sucesión y diversificación, la clave de Palace Resorts de José Chapur" (in Spanish). 21 March 2014.
  6. ^ "The journal of professional convention". 2009.
  7. ^ "Moon Palace Cancun Official Site in the 2000s". 20 February 2001.
  8. ^ Moon Palace Jamaica Grande to Open January 15
  9. ^ "Le Blanc Resorts Los Cabos Opens Its Doors". Leisure Opportunities. 3 October 2018.
  10. ^ "Palace Resorts makes Europe investment with Baglioni acquisition". Travel Weekly. 11 November 2022.
  11. ^ "Palace Breaks Ground on Third Moon Palace". Travel Weekly. 4 December 2018.
  12. ^ "Shoot for the stars at Jack Nicklaus' Moon Palace Golf". www.golfpass.com/.
  13. ^ "Moon Palace Golf Club". Golf Mexico Times.
  14. ^ "The company offers facilities for weddings and MICE events". Retrieved 24 June 2024.
  15. ^ "The Palace Company - All-Inclusive Resorts With Adults-Only Activities". Retrieved 6 August 2024.
  16. ^ "Trademark Status & Document Beach Palace". 19 May 2019.
  17. ^ "Best All-Inclusive Hotels in Cancún". 18 October 2022.
  18. ^ "Hotel Review Playacar Palace". travelwest.com. 13 May 2018.
  19. ^ "Best All-Inclusive Resorts in Cozumel". Traveland Leisure. 13 August 2018.
  20. ^ "Best Hotels in Cancun". Forbes. 6 April 2023.
  21. ^ "All-Inclusive Opening at The Grand Moon Palace". successfulmeetings.com. 30 May 2017.
  22. ^ "Best All-inclusive Resorts". travelandleisure.com. 19 January 2024.
  23. ^ "Best Hotels in Los Cabos". forbes.com. 30 November 2023.
  24. ^ "Palace breaks ground on third Moon Palace". Travel Weekly. 20 December 2018.
  25. ^ "Mexicans Investing Millions into Jamaia". forbes. 7 December 2015.
  26. ^ "Baglioni Hotel Luna Venice Review". 11 July 2024.
  27. ^ "The Best Hotels in Rome". 11 July 2023.
  28. ^ "Casa Baglioni Milan". 22 February 2023.
  29. ^ "Baglioni Masseria Muzza". 7 May 2024.
  30. ^ "Baglioni Resort Sardinia set to Open in June". 5 March 2021.
  31. ^ "A rich Florentine past abides at the Relais Santa Croce by Baglioni Hotel". 9 November 2015.
  32. ^ "Baglioni Hotel London". 9 November 2016.
  33. ^ "Hotel Review Baglioni Resort Maldives Naagau dhaalu in Maldives". 3 June 2023.
  34. ^ Demillo, Kristen (3 January 2019). "Same-sex couple to file complaint in Mexico".
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Media related to The Palace Company at Wikimedia Commons