User:Aeon-lakes/sandbox

Ainsworth, D. L. (2012). Preventing student dropout with Process Communication Model in the classroom. MA(Ed) Thesis. California State University, San Marcos.

Appold, B. E. (2005). A Case study of the impact of teachers with awareness of the Process Communication Model on student achievement. Ed.D Thesis. Central Michigan University.

Bailey, R. C. (1998). An investigation of personality types of adolescents who have been rated by classroom teachers to exhibit inattentive and/or hyperactive-impulsive behaviors. Ed.D Thesis. University of Arkansas at Little Rock.

Bradley, D. F., Pauley, J. A., & Pauley, J. F. (2006). Effective Classroom Management: Six Keys to Success. R&L Education. Retrieved from http://eric.ed.gov/?id=ED489330

Bradley, D. F., Pauley, J. A., & Pauley, J. F. (2006). Meeting students’ needs: The key to dropout prevention. The New Hampshire Journal of Education, 9, 58-61. Retrieved from http://digitalcollections.plymouth.edu/cdm/compoundobject/collection/p15828coll10/id/272/show/268/rec/2

Carpenter, C. (1994). Depressed children: brief intervention strategies for teachers. Ed.D Thesis. Dissertation, Arizona State University.

Steiner, C. (2011). Making Call Centres Really Hum. Forbes Magazine. Retrieved from http://www.forbes.com/forbes/2011/0214/entrepreneurs-kelly-conway-software-eloyalty-your-pain_2.html

Ciucur, D., & Pîrvuţ, A. F. (2012). The “Big Five” Personality Factors and the working styles. Procedia - Social and Behavioral Sciences Procedia - Social and Behavioral Sciences Procedia - Social and Behavioral Sciences, 33 PSIWORLD 2011, 662-666. doi:Article

Ciucur, D. (2013). The Ego States and the “Big Five” Personality Factors. Procedia-Social and Behavioral Sciences, 78, 581-585. Retrieved from http://www.sciencedirect.com/science/article/pii/S1877042813009245

Conway, K., Gustafson, D., Danson, C., Capers, K., & Brown, D. (2006). Method and software for analyzing voice data of a telephonic communication and generating a retention strategy therefrom. Retrieved from http://patentimages.storage.googleapis.com/pdfs/US20060265089.pdf

Conway, K., Gustafson, D., Brown, D., Danson, C., Conway, K., Capers, K. H., & Brown…, D. (2008). Method and system for selecting and navigating to call examples for playback or analysis. US Patent App. 12/ …. Retrieved from http://www.google.com/patents/US20080260122

Conway, K., Brown, D., Warford, R., Gustafson, D., & Danson, C. (2008). Methods and systems for determining customer hang-up during a telephonic communication between a customer and a contact center. Retrieved from http://www.google.com/patents/US20090103699

Conway, K., Brown, D., Gustafson, D., & Danson, C. (2008). Methods and systems for determining inappropriate threats during a telephonic communication between a customer and a contact center. Retrieved from http://www.google.com/patents/US20090103711

Conway, K., Gustafson, D., Danson, C., Capers, K. H., & Brown, D. (2012). Method and software for training a customer service representative by analysis of a telephonic interaction between a customer and a contact center. Retrieved from http://www.google.com/patents/US8094790

Conway, K., Brown, D., Horton, A., Gustafson, D., & Danson, C. (2012). Methods and systems for verifying typed objects or segments of a telephonic communication between a customer and a contact center. Retrieved from http://www.google.com/patents/US8170195

Conway, K., Capers, K. H., Danson, C., Brown, D., Gustafson, D., Warford, R., & Moore, M. (2013). Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto. Retrieved from http://patentimages.storage.googleapis.com/pdfs/US20110249811.pdf

Conway, K., Capers, K. H., Danson, C., Brown, D., Gustafson, D., Warford, R., & Moore, M. (2013). Methods and system for analyzing multichannel electronic communication data. Retrieved from http://www.google.com/patents/US20140270140

Conway, K., Brown, D., Warford, R., Gustafson, D., & Danson, C. (2013). Methods and systems for determining segments of a telephonic communication between a customer and a contact center to classify each segment of the communication, assess negotiations, and automate setup time calculation. Retrieved from http://www.google.com/patents/US8611523

Conway, K., Gustafson, D., & Brown…, D. (2013). Real-time predictive routing. US Patent App. 13/ …. Retrieved from http://www.google.com/patents/US20140270133

Conway, K., Capers, K. H., Danson, C., Brown, D., Gustafson, D. W., Roger, & Moore, M. (2014). Method and system for analyzing a communication by applying a behavioral model thereto.

Conway, K., Gustafson, D., Brown, D., Gates, M. G., Skeen, W. D., & Joyce, B. (2014). Real-time predictive routing. Retrieved from http://www.google.com/patents/US20150036815

Conway, N. V. (1978). Drivers and Dying. Transactional Analysis Journal, 8(4), 345-348. Retrieved from http://tax.sagepub.com/content/8/4/345.short

Cooper, T., & Kahler, T. (1974). An Eightfold Classification System for Strokes and Discounts. Transactional Analysis Journal, 4(3), 30-31. Retrieved from http://tax.sagepub.com/content/4/3/30.short

Donlan, R. (2011). Dealing with Difficulty: Motivating Non-Performers to Succeed. Unpublished draft. Retrieved from http://coe.indstate.edu/cdoc/2012/Dealing with Difficulty-Motivating Non-Performers to Succeed.pdf

Donlan, R. (2015). The Power of “Process” for Superintendents. Retrieved 26/03/2015, from http://www.aasa.org/content.aspx?id=36448

Donlan, R. A. (2009). An Investigation of the Relationship Between Michigan Charter School Leaders’ Personality Strengths and the Schools’ Performance Indicators Under Education YES! Ed.D Thesis. Central Michigan University.

Dresser, S. (2010). The Right Communication Tool. Associations Now, 6(3), 49-49.

Eyers, C. M. C. (2009). Personality Patterns of NCAA Wrestlers and Their Relationship to Disordered Eating: Implications for Educational Leaders. Ed.D Thesis. Central Michigan University.

Faas, L. A. (1990). Personality Patterns of Successful and Unsuccessful Adults with Learning Disabilities. Career Development for Exceptional Individuals, 13(1), 1-12. Retrieved from http://eric.ed.gov/?id=EJ413230

Francisco, M. A. (2005). An investigation of the relationship between administrator personality and teacher job satisfaction from a sample of Michigan K-12 public schools. Ed.D Thesis. Central Michigan University.

Friend, C. (2006). Illustrating the Effect of Personality Type Theory Awareness Using Intentionally Mis-matched Activities. EDF 6233 (Analysis of Classroom Teaching).

Gilbert, M. B. (1989). Perceptions of listening behaviors of school principals. School Organization, 9(2), 271-282. Retrieved from http://www.tandfonline.com/doi/abs/10.1080/0260136890090211

Gilbert, M. B. (1992). Dreamers, Rebels, And Others. Executive Educator, 14(6), 32-33. Retrieved from http://eric.ed.gov/?id=EJ444374

Gilbert, M. B. (1994). Meeting communication needs of students can promote success. Unpublished off-campus duty assignment report, University of Arkansas at Little Rock.

Gilbert, M. B. (1996). The process communication model: Understanding ourselves and others. NASSP Bulletin, 80(578), 75-80. doi:10.1177/019263659608057810

Gilbert, M. B. (1997). An Examination of Listening Effectiveness of Educators: Performance versus Preference. Proceedings from 18th Annual Meeting of the International Listening Association, Mobile, AL.

Gilbert, M. B. (1998). Are Your Kids At-Risk? Do You Listen to How They Speak to You More Than Just What They Say? Proceedings from 19th Annual Meeting of the International Listening Association, Kansas City, MO.

Gilbert, M. B. (1998). Why educators have problems with some students: Understanding frames of preference. Journal of Educational Administration, 37(3), 243-255. Retrieved from http://www.processcom.co.nz/library/testimonials/documents/Why educators have problems with some students.pdf

Gilbert, M. B. (2004). Communicating effectively: Tools for educational leaders. Rowman & Littlefield Education.

Gilbert, M. B. (2005). An Examination of Listening Effectiveness of Educators: Performance and Preference. Professional Educator, 27, 1-16. Retrieved from http://files.eric.ed.gov/fulltext/EJ728477.pdf

Gilbert, M. B. (2006). Are You Talking too Much? Considerations for Best Practice. UNBRIDLED SPIRIT: Best Practices in Educational Administration, 247. Retrieved from http://files.eric.ed.gov/fulltext/ED523724.pdf

Gilbert, M. B. (2011). Connecting with students for academic success: An examination of the Process Education Model. Proceedings from the 6th Education for a Changing Environment Conference, Manchester, UK.

Gilbert, M. B. (2013). A plea for systemic change in education. On the Horizon. Retrieved from http://www.emeraldinsight.com/doi/pdf/10.1108/OTH-12-2012-0041

Hall, G. R. (1995). The Process Communication Model of Humanistic Psychology as a Rehearsal Aid in the Creation of Character and Character Interaction. Thesis. Leeds University, Leeds, UK.

Hawking, N. G. (1995). A study of the impact on student achievement by teachers trained in process communication. M.Ed Thesis. University of Arkansas, Little Rock.

Joines, V. S. (2011). Personality Adaptations Further Clarified. Transactional Analysis Journal, 41(1), 92-96. Retrieved from http://tax.sagepub.com/content/41/1/92.short

(2013). The Journal of Process Communication (1(1)). Retrieved from kahlercommunications.com/pdf/2013-PCM-journal-July-issue.pdf

Kahler, T. (1996). Personality pattern inventory (revised). Little Rock: Kahler Communication, Inc.

Kahler, T. (1997). Personality pattern inventory. Little Rock, AR: Kahler Communications, Inc.

Kahler, T. (1972). Let’s You and Him Make Love a Variant of Kick Me. Transactional Analysis Journal, 2(3), 35-36. Retrieved from http://tax.sagepub.com/content/4/2/46.full.pdf+html

Kahler, T. (1972). Predictiong Academic Underachievement in Ninth-Grade and Twelfth-Grade Males with The Kahler Transactional Analysis Script. docs.lib.purdue.edu. Retrieved from http://docs.lib.purdue.edu/dissertations/AAI7306052/

Kahler, T. (1972). Treating NIGYSOBers. Transactional Analysis Journal, 2(2), 91-91. Retrieved from http://tax.sagepub.com/content/2/2/91.short

Kahler, T. (1973). Predicting academic underachievement in ninth and twelfth grade males with the Kahler Transactional Analysis Script Checklist. Dissertation Abstracts International, 33(9-A), 4838-4839.

Kahler, T., & Stuntz, E. C. (1973). Treating Stupid Players. Transactional Analysis Journal, 3(2), 33-34. Retrieved from http://tax.sagepub.com/content/3/2/33.short

Kahler, T., & Capers, H. (1974). The miniscript. Transactional Analysis Journal Transactional Analysis Journal, 4(1), 26-42.

Kahler, T. (1975). “Drivers”: In response. Transactional Analysis Journal, 5(4), 425-429.

Kahler, T. (1975). Drivers: The key to the process of scripts. Transactional Analysis Journal Transactional Analysis Journal, 5(3), 280-284.

Kahler, T. (1975). Scripts: Process and content. Transactional Analysis Journal Transactional Analysis Journal, 5(3), 277-279.

Kahler, T. (1975). Structural analysis: A focus on stroke rationale, a parent continuum, and egograms. Transactional Analysis Journal Transactional Analysis Journal, 5(3), 267-271.

Kahler, T. (1975). The Upright, Winner’s Clasp. Transactional Analysis Journal, 5(2), 198-199. Retrieved from http://tax.sagepub.com/content/5/2/198.4.full.pdf+html

Kahler, T. (1976). Separation: An Automous or Script Decision? Transactional Analysis Journal, 6(3), 300-301. Retrieved from http://tax.sagepub.com/content/6/3/300.short

Kahler, T. (1977). The transactional analysis script profile (TSAP). Little Rock, AR: Taibi Kahler Associates.

Kahler, T. (1978). The annual Eric Berne memorial scientific award acceptance speech. Transactional Analysis Journal, 8(1), 2-4. Retrieved from http://tax.sagepub.com/content/8/1/2.short

Kahler, T. (1978). Transactional analysis revisited. Human development publications.

Kahler, T. (1979). Managing with the process communication model. Human Development.

Kahler, T. (1979). Process Communication Model (In Brief). Taibi Kahler Associates.

Kahler, T. (1979). Process therapy in brief. Little Rock: Human Development Publications, 979.

Kahler, T. (1982). Personality pattern inventory validation studies. Little Rock: Kahler Communications. Inc.

Kahler, T. (1982). Process communication management seminar. Little Rock: Taibi Kahler Associates.

Kahler, T. (1982). Process communication model. Kahler Communications, Little Rock. Retrieved from http://www.hsr.ch/fileadmin/user_upload/customers/hsr/Weiterbildung/Kurse/PCM_Seminar_2010_HSR.pdf

Kahler, T. (1982). Process communication model: A contemporary model for organizational development. Little Rock, AR: Kahler Communications.

Kahler, T. (1987). Assessment and intervention; valuable career practices for both employer and employee. Canadian Manager, 4(2), 8-9.

Kahler, T. (1987). Stress as enemy, or stress as ally? Canadian Manager, 20.

Kahler, T. (1988). The mastery of management: Or how to solve the mystery of mismanagement, Kahler Communication. Inc., Little Rock, AR.

Kahler, T., & Stansbury, C. P. (1990). Myers-Briggs / Personaility Pattern Inventory. AR and Baton Rouge, LA.

Kahler, T. (1996). Process communication model: A contemporary model for staff development. Little Rock, AR: Kahler Communications.

Kahler, T. (1999). Addendum to the 1974 article The Miniscript. Transactional Analysis Journal, 2(1), 1-7.

Kahler, T. (2006). The Mastery of Management, Or, How to Solve the Mystery of Mismanagement. Kahler Communications.

Kahler, T. (2008). ‘Take it: A sixth driver’: Comment. Transactional Analysis Journal Transactional Analysis Journal, 38(3), 258-259.

Kahler, T. (2008). The Process Therapy Model: The six personality types with adaptations. Little Rock, AR: Taibi Kahler Associates, Incorporated.

Kahler, T. (2013). Forty-five years and counting on you. The Journal of Process Communication, 1(1), 1-17. Retrieved from http://www.pcmoceania.com/library/documentation/index.php?format=written&src=./testimonials/documents/PCM%20journal-volume1.pdf

Kahler, T. (1979). Managing with the Process Communication Model: selecting, retaining, motivating. Little Rock, Ark.: Human Development Publications.

Karpman, S. (2008). ‘Take it: A sixth driver’ Comment. Transactional Analysis Journal Transactional Analysis Journal, 38(3), 259-259.

Kirkes, A. M., & Maris, R. S. (2014). Hero or Zero. Cork: BookBaby. Retrieved from http://www.worldcat.org/title/hero-or-zero/oclc/897647664&referer=brief_results

Leigh, E., Naef, W., Naef, A., & Blakelock, R. (2009). This Strange Dominant Logic — Decoding Behaviour Under Stress. Proceedings from SimTecT 2009 Health Simulation Conference, Melbourne, Australia.

Maris, R., Kirkes, A. M., & Kahler, T. (2014). Freed to Be Me: A Servant by Design: Discover Who You Were Created to Be. Cork: BookBaby.

Martin, S. S. (2001). Behavioral causes of miscommunication in Arkansas elementary public school students. M.Ed Thesis. University of Arkansas at Little Rock.

McKenna, James A. (2006). Beyond bluffs: the mysteries of poker. New York; London: Citadel ; Turnaround [distributor].

Mlinarcik, J. (1990). Alcoholic Personality Types Revisited a la Kahler’s Process Communication. Ph.D Thesis. The Fielding Institute.

Element, N. (2010). NEOS: The first context-sensitive efficacy outcomes system. Theory and Background. Retrieved from http://next-element.com/wp-content/uploads/2010/10/NEOS-Theory-and-Methods-onWEB.pdf

Parr, J. (2008). ‘Take it: A sixth driver’: Comment. Transactional Analysis Journal Transactional Analysis Journal, 38(3), 259-260.

Pauley, J. F., & Pauley, J. A. (2010). Establishing Relationships to Reduce Bullying. ASQ Primary and Secondary Education Brief, 3(6). Retrieved from http://www.pcmoceania.com/library/testimonials/documents/ASQ Establishing relationships to reduce bullying.pdf

(2014). The Journal of Process Communication (2(1)). Kahler Communications Inc.

Pauley, J. A., & Pauley, J. F. (2009). Communication: The key to effective leadership. books.google.com. Retrieved from http://books.google.com/books?hl=en&lr=&id=7Eth4Q66rJsC&oi=fnd&pg=PR9&dq=Taibi+Kahler&ots=7wi9HXTf7T&sig=bHTWlp0bMXGL7vO9WH1bt_ng-9w

Pauley, J. A., & Pauley, J. F. (2009). Establishing Relationships: The Key to Maintaining Quality Teams. Retrieved from http://www.pcmoceania.com/library/testimonials/documents/Establishing relationships.pdf

Pauley, J. A. (2011). Attracting Students to STEM Careers. American Society for Quality: Higher Education Brief, 4(1). Retrieved from http://dns1.asq.org/edu/2011/02/engineering/attracting-students-to-stem-careers.pdf

Peck, M. F. (2012). Use of process communication model in middle school special education classes. MA(Ed) Thesis. California State University, San Marcos, CA.

Pollock, G. S. (2011). Armed With Psychology: Six Worker Personalities. Public Manager, 40(4), 34-37. doi:Article

Raffalli, J.-P. Leadership, Group Dynamics & Personality. Retrieved from http://www.processcom.co.nz/library/testimonials/documents/Leadership Group Dynamics.pdf

Sabatini, B. R. (2003). Utilizing concepts of process communication model to reduce behavior problems in a general education classroom. MA(Ed) Thesis. California State University, San Marcos, CA.

Schachter, H. (2011). Unmasking the players in the ‘drama triangle’. Globe & Mail (Toronto, Canada).

Stansbury, P. (1990). Report of adherence to theory discovered when the Personality Pattern Inventory was administered twice. Little Rock: Kahler Communications Inc.

Steele, C. (2010). Review of “The Process Therapy Model: The Six Personality Types with Adaptations.”. Transactional Analysis Journal Transactional Analysis Journal Transactional Analysis Journal, 40(1), 80. doi:10.1177/036215371004000112

Strand, M. (2012). Personality profiles: an interview with Nicci Bergeson. Salina Journal, The (KS).

Thompson, Jon (2006). Adapting the Process Communication Model to higher education writing. Ed.D. Central Michigan University.

Tudor, K. (2008). ‘Take it’: A sixth driver. Transactional Analysis Journal Transactional Analysis Journal, 38(1), 43-57. keith.tudor@temenos.ac.uk

Tudor, K. (2008). ‘Take it: A sixth driver’: Reply. Transactional Analysis Journal Transactional Analysis Journal, 38(3), 260-262.

Tudor, K., & Widdowson, M. (2008). From client process to therapeutic relating: a critique of the process model and personality adaptations. Transactional Analysis Journal, 38(3), 218-232. Retrieved from http://www.researchgate.net/profile/Mark_Widdowson/publication/215709933_From_Client_Process_to_Therapeutic_Relating_A_Critique_of_the_Process_Model_and_Personality_Adaptations/links/0046351c9db821e2c6000000.pdf

Ware, P. (1983). Personality Adaptations:(Doors to Therapy). Transactional Analysis Journal, 13(1), 11-19. Retrieved from http://tax.sagepub.com/content/13/1/11.short